Privacy Policy

1. Introduction

Ahmad El Sherbini ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the Workforce Planning Tool.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Organization and job title
• Account credentials for the Workforce Planning Tool
• Payment information for purchases

Usage Data

• Browser type and version
• Pages visited and time spent
• IP address and geographic location
• Device information

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To send promotional communications (with your consent)
• To respond to inquiries and provide customer support
• To improve our website and services
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• HTTPS encryption for all data in transit
• AES-256 encryption for data at rest
• Secure password storage using bcrypt hashing
• Regular security audits and penetration testing
• Daily automated backups

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Project history is retained for a minimum of 2 years. Audit logs are retained for a minimum of 1 year.

6. Your Rights

Under GDPR and KSA Personal Data Protection Law (PDPL), you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.

8. Third-Party Services

We may use third-party services for analytics (Google Analytics), payment processing (Stripe), email communications (SendGrid), and cloud hosting (AWS). These providers have their own privacy policies governing the use of your information.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: privacy@sherbini.com
Address: King Abdullah Financial District, Riyadh, Saudi Arabia